Projects

Helping a Profession Find Its Voice at the National Court Reporters Association (NCRA)

By June 7, 2017 No Comments

Jim got a front-row, three-dimensional view of the evolving court reporting profession during two tours of duty with NCRA, the second of which would land him in the executive director and CEO position from which he re-focused the organization’s energy on the most pressing issue of its time. In the early to mid 1990s, Jim served as NCRA’s assistant director of marketing, using his storytelling and creative abilities across all business functions, leading to a surge in membership growth. In 2009, Jim returned to NCRA as senior director of marketing and communications for two years before ascending to the position of CEO. It was during this second period that Jim developed and built the NCRA Firm Owners’ Economic Benchmark Survey, which literally changed the way many court reporting firms conducted their businesses. Jim likewise re-focused NCRA, its board of directors, and the profession as a whole on the critical nature of attracting a new generation of students to a career in court reporting. This multi-faceted effort would take on multiple phases, but included the development and debut of annual and phenomenally successful Court Reporting & Captioning Week as well as profession-wide awareness campaign that would become known as “Take Note.”

Jim developed a survey of court reporting firm owners that became a key member benefit at NCRA.

Jim developed a survey of court reporting firm owners that became a key member benefit at NCRA.

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